FAQ – Broquet
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FAQ

about broquet

What’s a Broquet?

Gift sets packed with awesome man stuff. Like a “bouquet”, for guys.


How are they packaged?

Most Broquets come in a wooden crate display box, and packed using paper, straw, or bubble wrap for fragile items.

Can I include a gift note?

Absolutely. You’ll have the option to leave a gift note when you add an item to the cart, and the message will be included on the packing slip that's included with each order.


I have an idea for a new Broquet.

We want to hear about it! Shoot us an email at support@broquet.co. If we decide to make it, you get one for free!


Need to contact us?

Our office hours are Monday to Friday 10am - 5pm EST. Feel free to email at support@broquet.co and we’ll get back to you as soon as possible!


shipping

When will my Broquet ship?

Orders typically ship within 1-2 business days. If the order is placed on a Friday, your order may not ship until Monday. If the order is placed on a weekend or holiday, the order will ship the next business day.

**Note: During peak periods (ie. Valentine’s Day, Father’s Day, Christmas Season) orders may take longer than usual to ship out.

Please be patient with us--we'll try to get your order shipped as quickly as possible and tracking will be sent once the shipping label is created!


What are my shipping options?

Standard shipping is $9.95 for the first item you order, and then a flat rate of $14.95 for two or more Broquet kits. Standard shipping takes 2-5 days to arrive depending on your shipping address.


Can I ship internationally?

We currently ship to the US and Canada.


What if I need to return an order?

We guarantee your Broquet will show up in excellent condition. If for some reason you have an issue just email support@broquet.co and we’ll make it right.


special orders

Can I place a custom order?

We’re happy to help with custom items or packaging on orders of 4 or more Broquets. Just let us know what you’re thinking!


Can I place a bulk order?

Absolutely. Broquets make great gifts for groomsmen, family gatherings, the workplace and all kinds of other group occasions. Email us at support@broquet.co and we’ll hook you up with a bulk discount.